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Archive for July, 2013

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Many argue that it is not necessary to have your vehicle serviced at the dealer and it is better to turn to local mechanics. The truth is, it is not technically necessary to have your car serviced at a dealer, but there are many benefits to it.

First of all, the technicians at the dealer level are specialists; they are manufacturer-trained and typically work only on your make of vehicle. Most dealers, including Chapman Hyundai Scottsdale, have an ongoing training program for the service staff, which includes not only the service technicians but also the service manager, advisors and support staff. A manufacturer-trained and experienced technician is one of the dealers’ biggest assets.

Another advantage of using the dealer for vehicle service is warranty. A dealer will perform repairs for free if your car is still under warranty. Even if you have to pay for repairs outside the warranty period, dealers can back up their repairs with a warranty that is good nationwide. Thus, if the repair doesn’t hold, it can be fixed free of charge at any other dealer. The dealers can also offer manufacturer-backed extended warranties for both new and used vehicle purchases.

According to, dealer service departments also have a distinct advantage when it comes to manufacturer recalls. If you’ve moved since you first bought your car, or if the manufacturer simply doesn’t have your correct address on file, you may have no clue there’s an open recall on your car. Dealers will automatically check for recalls when you come in for service.

Manufacturers and their dealers offer only original equipment parts, which represent a standard of quality and engineering that only the manufacturer can authorize. This is also true for Hyundai parts and accessories at Chapman Hyundai Scottdale. ┬áMany manufacturers also offer some of the best warranties in the business on not only the parts but also the dealer’s labor to install those parts.

To schedule your next service, contact your local Hyundai Service Center.